Privacy Policy

Last updated: 5 August 2026

This Privacy Policy explains how Dermafill ("we", "us", "our") collects and uses personal information when you use this website or apply for a trade account. We supply dermal fillers and related products on a business-to-business basis to verified professional practices only.

Who we are

Dermafill
United Kingdom
Email: privacy@dermafill.co.uk

Information we collect

When you submit a trade account application, we may collect:

• Name and work contact details (email, phone)
• Clinic or practice name
• Professional registration numbers you choose to provide
• Details of products or indications you are interested in
• Technical data such as IP address and basic usage logs from our hosting provider

How we use your information

We use this information to:

• Review and respond to trade account applications
• Verify that enquiries come from professional practices
• Provide ordering, account, and supply services once approved
• Comply with legal and regulatory obligations
• Improve the security and performance of this website

We do not sell personal information. We do not use trade application data for unrelated consumer marketing.

Legal bases (UK GDPR)

Where UK data protection law applies, we rely on:

• Legitimate interests — reviewing professional trade enquiries and operating a B2B supply business
• Contract — taking steps at your request before entering a supply relationship, and performing any agreement with you
• Legal obligation — where we must retain or share information to meet regulatory or legal requirements
• Consent — where you tick the privacy acknowledgement on our form, or where consent is otherwise required

Sharing

We may share information with service providers who help us run the website and communications (for example hosting and email delivery), and with professional advisers or authorities where required by law. Those providers are only permitted to process information on our instructions.

Retention

Trade enquiries are kept for as long as needed to assess the application and, if an account is opened, for the life of the trading relationship plus any period required for legal, accounting, or regulatory reasons. Unsuccessful enquiries are typically deleted or anonymised within 24 months unless a longer period is needed.

Your rights

Depending on applicable law, you may have rights to access, correct, delete, or restrict use of your personal information, and to object to certain processing. To exercise these rights, contact privacy@dermafill.co.uk. You may also complain to the Information Commissioner's Office (ICO) in the UK.

Cookies and analytics

This site uses essential cookies required for security and basic operation. We also use Google Analytics 4 to understand how professional visitors use the site (for example pages viewed and approximate location). Google may set cookies or similar technologies as part of that service. You can control cookies through your browser settings. For more detail see Google's own privacy documentation.

Changes

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will change when we do.

This page is a practical starting point for a UK B2B site and is not legal advice. Have it reviewed before relying on it for regulated supply.